Privacy Policy

MindTrack ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit mindtrack.health or submit an early-access request.

Information we collect

When you use our early-access form, we may collect:

• Name and email address
• Phone number (optional)
• Clinic name, specialization, and estimated patient count (optional)
• Any message you choose to include

We also collect standard technical data such as browser type, device information, and IP address through server logs when you visit our website.

How we use your information

We use the information you provide to:

• Respond to early-access requests and communicate about MindTrack
• Understand interest from practitioners and clinics
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties.

Health information

MindTrack is a mental health care platform. When the full product launches, patient wellbeing data will be handled with heightened care and only shared with authorised practitioners as part of the care relationship. This pre-launch website does not collect clinical or patient health records.

Data retention

We retain early-access submissions for as long as needed to manage your request and our launch communications, unless you ask us to delete them sooner or a longer retention period is required by law.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at privacy@mindtrack.health.

Security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-party services

We may use trusted service providers (such as email delivery and hosting) who process data on our behalf under appropriate agreements.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated date.

Contact us

If you have questions about this Privacy Policy, please contact us at privacy@mindtrack.health.